Are You Unintentionally Turning Away Customers?
1 in 4
People Have a Disability
Lack of information is one of the biggest barriers for people with disabilities.
The IBCCES Accessibility App™ helps organizations be transparent and proactively communicate what people can expect when visiting their locations. The App Bundle now includes General Disability Training to ensure your staff is prepared to assist all customers.
Reach a diverse and untapped market by making your business accessible to everyone.
The IBCCES Accessibility App demonstrates your commitment to welcoming all customers, regardless of their needs.
Increased Visibility to an Intent-Driven Audience
The IBCCES Accessibility App helps individuals with disabilities, caregivers, and families find accessible, autism-friendly businesses and destinations. It places your organization in front of a motivated audience looking to shop, dine, travel, or seek services.
Clear Communication of Accessibility Features
Your listing effectively highlights accessibility offerings like sensory-friendly accommodations, trained staff, and quiet spaces, helping users know what to expect. This transparency reduces uncertainty, boosts customer satisfaction, and increases visit conversion rates.
Enhanced Customer Experience and Loyalty
By engaging with customers who appreciate inclusive environments, your business is more likely to foster long-term loyalty, generate positive word-of-mouth, and encourage repeat visits. When users feel understood and accommodated, they are considerably more inclined to recommend businesses within their communities.
Credibility Through IBCCES Association
Being associated with IBCCES programs like the Certified Autism Center™ highlights your organization's commitment to inclusion. IBCCES is globally recognized for its evidence-based training and certification, fostering trust and confidence among users.
Competitive Differentiation
An IBCCES Accessibility App listing sets your business apart from competitors who may not clearly convey their commitment to accessibility. For numerous families and individuals, accessibility is a crucial factor, not just a preference, making your listing a significant competitive edge.
Whether users are searching locally or planning visits while traveling, the app helps guide them to accessible businesses they can trust. This expands your reach beyond traditional marketing channels and captures audiences you may not otherwise reach.
Upgrade Your Access with the Accessibility App Bundle
In addition to your directory listing, the App Bundle also includes Disability Awareness Training, empowering staff to meet the needs of all guests.
.5 CE Online Training
General Disability
Blind & Low Vision
Mobility Needs
Deaf & Hard of Hearing
Cognitive Differences
The online training covers multiple disabilities, common characteristics or accommodations, as well as how to interact with and support individuals with these needs.
The IBCCES Accessibility App™ helps organizations be transparent and proactively communicate what people can expect when visiting their locations.
Accessibility App Features:
Directory
Mobility
Travel
Vision
Hearing
Autism/Sensory
Healthcare
Translation
Employment
IAC
What is included with a business account?
Your App listing includes photos, business hours, available accommodations, special promotions, reviews, and more to connect you with your community and beyond!
How do I create a profile?
Sign up online, pay the fee and create your business account. Then complete your profile by answering some questions about what visitors can expect and then provide interior photos of key areas of your location and hit publish. You can always edit your listing as needed.
Where will people be able to find my listing?
Your listing will be available (and searchable) to all IBCCES Accessibility App™ users. The App is available on the Apple App Store and Google Play.
Your Listing, Your Gateway to New Customers.
Creating a business directory listing on the IBCCES Accessibility App delivers measurable value across customer acquisition, brand trust, and operational impact, particularly for organizations committed to inclusive, accessible experiences.
Create a short description of your business, making sure to list accessibility features like wheelchair access and low sensory spaces.
Add your businesses’ working hours and address for quick navigation.
Connect with your customers by adding your social media accounts.
Showcase promotions, or add a special discount code for App users.
Find your next great hire with complimentary employment listings.
Respond to customer reviews and leverage customer insights.
Expand Your Reach with the IBCCES Accessibility App™
The IBCCES Accessibility App™ connects businesses with diverse audiences, empowering seniors, supporting families, and welcoming individuals with hidden disabilities to create accessible and inclusive experiences in everyday life.
1 in 4 adults is diagnosed with a disability
Consider this – 1 in 4 adults faces challenges because of a disability. Now, ask yourself: How do customers find you? Are you clearly communicating what customers can expect when they arrive at your location? Reflect on whether unintentional barriers might be turning away or turning off 25% of people from your business.
